FREQUENTLY ASKED QUESTIONS

Why are some bottles pink?April 05, 2016

Although coconut water comes out of the coconut clear, it can turn pink when the varying levels of antioxidants contained in the water interact with light. Instead of hiding this natural variation by adding Vitamin C or Ascorbic Acid, we choose to embrace it. Pink or Clear – They’re both delicious!

Why is Harmless Harvest Harmless Coconut® Water sometimes PINK?October 29, 2014

Although coconut water comes out of the coconut clear, it can turn pink when the varying levels of antioxidants contained in the water interact with light. Instead of hiding this natural variation by adding Vitamin C or Ascorbic Acid, we choose to embrace it. Pink or Clear – They’re both delicious! Read more.

Does Harmless Coconut® Water need to be refrigerated?October 24, 2014

Yes. Our coconut water contains absolutely no preservatives or additives and it must be maintained in refrigerated conditions at all times. When exposed to ambient temperatures, our product behaves like other natural juices or milks. It can sour or have other changes in flavor, aroma and appearance.

How is Harmless Harvest USDA Organic?April 05, 2016

The USDA certifies that our coconuts are grown without antibiotics, hormones, genetic engineering (GMOs), radiation, or synthetic pesticides or fertilizers. Without the USDA Organic label, there is no guarantee of the organic practices used during production.

Where are the coconuts from?October 29, 2014

Our coconuts are harvested by hand in small organic agroforestry farms in Thailand. We proudly support traditional agricultural methods and community centered organic farming initiatives. Read more.

Why is Harmless Harvest worth more?April 05, 2016

Made the only way we think it should be done, our product uses only organic and sustainably harvested coconuts and cutting-edge scientific methods. This allows us to maintain a high quality product and pay fair wages. We refuse to cut corners and make a cheap product, knowing that quality is worth the effort.

Is the coconut water raw?August 27, 2015

Although there is no USDA definition of what constitutes a “raw” product, we are proud that we never thermally pasteurize our product, which means it’s as close to getting the water directly from a coconut. We use a proprietary multi-step micro-filtration process to extend shelf life in refrigerated conditions. Read more.

Can I freeze Harmless Harvest?October 24, 2014

We don’t recommend freezing our coconut water and cannot guarantee the shelf life if frozen.

Should my coconut water be carbonated/have a strong smell/be thick?October 26, 2014

It sounds like your bottle may have been mishandled and exposed to ambient temperatures at some stage, causing probiotic fermentation. Many people are still learning about the perishability of our coconut water versus the others. Email info@harmlessharvest.com so we can find out what happened.

Are Harmless Harvest Harmless Coconut® Waters from concentrate?October 29, 2014

No. Legally, companies can claim they are 100% pure and natural when using juice that was reconstituted from concentrate. Our coconut water is not from concentrate.

Is Harmless Harvest Harmless Coconut® Water pasteurized?October 29, 2014

No. Our coconut water is not pasteurized. Our coconut water is never thermally treated for the purpose of killing pathogens and maintains the organoleptic and nutritional values of freshly cracked coconuts. Instead of pasteurization, we use a proprietary micro-filtration process that keeps the flavor and nutrients of our coconut water, while keeping the bacteria out.

Are Harmless Harvest Harmless Coconut® Waters sustainably produced?October 29, 2014

We believe the way we do business is beneficial to everyone involved, from the plants at the source to the people who purchase. It is important to keep in mind that there is no legal definition for “sustainable,” which is why anyone can claim sustainability without any need to prove it. Read more.

Is sugar added?October 29, 2014

Nothing is added to our coconut water. The 12g of sugar in each serving are naturally occurring. Some people do think the unique coconuts we source are sweeter than those found in other parts of the world, contributions of the texture, fragrance, and proprietary methods of bottling. 

Are Harmless Harvest coconuts dipped in formaldehyde?October 24, 2014

No. Our coconut water is bottled shortly after harvesting in Thailand, without the use of formaldehyde or preserving agents whatsoever.

Do the bottles contain BPA?October 29, 2014

Our teas are packaged in PET1 plastic, which is BPA free and the most easily recyclable plastic available. 

Where can I get Harmless Harvest® products?October 29, 2014

Harmless Coconut® Water and Harmless™ Coconut Water Coffee are perishable products and should be kept refrigerated at all times. Look for us in the refrigerated section of a store near you. New locations are added everyday.

I want my favorite store/yoga studio/gym to carry Harmless Harvest products.October 29, 2014

Request Harmless Harvest at the location. Stores etc. are far more likely to order our coconut water when they know their customers want to purchase it. Also, let us know.

Where can I purchase this outside of the US?October 29, 2014

Currently, Harmless Harvest Harmless Coconut® Water is only available in the United States.

Can I order Harmless Harvest products directly?October 29, 2014

We do not currently offer direct ordering, but are happy to connect business with TIN or federal tax numbers to our closest distributors.

Can I order Harmless Harvest products online?October 29, 2014

Harmless Harvest is available online in limited locations through companies like FreshDirect.com (New York Metro) & Spud.com (San Francisco & Los Angeles). Due to the high perishability of our coconut water, nationwide online ordering and shipping is not currently available. 

I want Harmless Harvest products in my store.October 29, 2014

Contact us.

Does Harmless Harvest sell the coconut meat?October 29, 2014

We do not currently sell coconut meat.

Are you hiring?October 29, 2014

We are always hiring. Check out the current available positions, and send us your resume even if you don’t see an exact fit. We’ll keep it on hand in case of future openings.

What kind of advertising does Harmless Harvest do?October 29, 2014

We minimize the resources we put towards marketing as much as possible, believing the quality of our product speaks for itself, and relying on those who love our products to spread the word.

Can I drink Harmless Harvest if I’m pregnant?October 29, 2014

If you are pregnant or immunocompromised, we strongly urge you to follow your doctor’s recommendations. We take every precaution in making our products safe, as well as delicious. That being said, raw products (produce included) are not sterile. It is best to listen to your doctor and to your instincts.

I want to be sponsored by Harmless Harvest.October 29, 2014

With our ecosystem based business model, we put as many resources as possible towards the source. This means we keep an extremely limited marketing budget and do not currently offer sponsorships. 

Can I get Harmless Harvest products in a larger size?October 29, 2014

Our coconut water is currently available in 8oz and 16oz bottles. Many stores will sell cases of 12 bottles, often with a discount. Ask a store representative next time you’re shopping. 

Does Harmless Harvest sell the whole coconut?October 29, 2014

Our coconut water is bottled in Thailand shortly after harvesting. We do not import whole coconuts, and this would require alternate processes that would challenge the integrity of our mission. 

Why would you add flavor to delicious coconut water?November 21, 2014

Our coconut water blends takes the water from our unique young, green coconuts and pairs it with dense extracts that highlight the delicate nuances of the ingredients. We think it is a case where the sum is indeed greater than the parts.

What is on bottom of the bottle?November 21, 2014

Without using homogenization or chemical stabilizers, the ground dark cacao will naturally precipitate and settle. For the best flavor, give the bottle a hearty shake before opening. 

My question was not answered.October 29, 2014

We try our best to provide as much information as possible. If you don’t see your question here, let us know.

What is the caffeine content of Coffee Coconut Water?March 19, 2015

There is approximately 25mg of naturally occurring caffeine per 8oz serving.

Where do you source your Fair Trade Coffee from?March 19, 2015

Our Fair Trade Coffee Extract is made from beans grown in San Ignacio province in Cajamarca, Peru.

Is there alcohol in the extracts?November 21, 2014

Products in the United States must display alcohol content on their nutrition facts label if they contain .5% ABV (alcohol by volume) or greater. Our extracts do contain extremely small amounts of alcohol (well under .5% ABV) derived from non-GMO natural sugar cane.

I have a question about Harmless Harvest's coconut water November 18, 2014

See the answers to many questions about our Harmless Harvest Harmless Coconut® Water below. If you don't find an answer there, please contact us.

Why are some bottles pink?April 05, 2016

Although coconut water comes out of the coconut clear, it can turn pink when the varying levels of antioxidants contained in the water interact with light. Instead of hiding this natural variation by adding Vitamin C or Ascorbic Acid, we choose to embrace it. Pink or Clear – They’re both delicious!

What are the benefits of coconut water?April 05, 2016

Packed full of essential electrolytes, including potassium, magnesium, and calcium, coconut water is nature’s perfect creation for rapid, restoring rehydration.

 

Why is Harmless Harvest using new bottles?April 05, 2016

To ensure consumers receive an added layer of product quality and safety from delivery into their hands, the company has chosen to upgrade its production and packaging processes. While we are updating our operations, we will be working closely with the U.S. Food and Drug Administration and keeping regulatory officials informed of our proprietary industry-leading coconut water process.
 

What caused these changes?April 05, 2016

Harmless Harvest is expanding its production capacity to meet growing consumer demand and upgrading its processing and packaging systems to ensure that the company continues to meet the highest standards of quality and safety.
 

Has the coconut water inside the bottles changed?April 05, 2016

The coconut water inside our new bottles is the same delicious coconut water as always. We remain organic, Fair for Life, unpasteurized and committed to providing you with the best that nature offers.
 

Does the new bottle mean the coconut water can be handled differently?April 05, 2016

No. Our coconut water contains absolutely no preservatives or additives and it must be maintained in refrigerated conditions at all times. When exposed to ambient temperatures, our product behaves like other natural juices or milks. It can sour or have other changes in flavor, aroma and appearance.

 

Are Harmless Harvest bottles still processed using HPP?April 05, 2016

We utilize a proprietary processing system in compliance with the FDA to keep our organic coconut water safe and delicious, which makes high pressure processing unnecessary.  However, we do not pasteurize our coconut water.
 

What sizes do the new bottles come in?April 05, 2016

The new bottles come in 8.75oz. and 16oz. Although the price has increased for the smaller bottle, it is still the same price per ounce.

Why are the 8.75 and 16oz. bottles different?April 05, 2016

In order to continue providing you with the coconut water that you love, we chose to use the bottles that were available to us. The good news is - these new bottles use on average 24% less plastic!

 

IrradiationApril 07, 2016

Food is passed through a radiation beam, inhibiting cell growth and damaging cell integrity by breaking chemical bonds.

GMOApril 07, 2016

Genetically modified organisms are organisms whose genetic makeup has been altered through the mutation, insertion, or deletion of genes.

BPAApril 07, 2016

Bisphenol A is a synthetic compound used in the production of some plastics. Many people are concerned about the widespread exposure most humans have with BPA, as well results from studies showing detectable levels of BPA in the majority of individual’s urine.

CultivarApril 07, 2016

A plant or group of plants, especially one grown specifically for agricultural or horticultural purposes.

OrganolepticApril 07, 2016

The properties of substance which are experience by the senses, such as the flavor and aroma or foods.

PET1 PlasticApril 07, 2016

Polyethylene terephthalate is a recyclable plastic commonly used for food and beverage containers.

rPET PlasticApril 07, 2016

Polyethylene terephthalate which has been recycled for reuse is referred to as rPET. Post-Consumer rPET or pcrPET has been recycled after use by consumers, whereas Post-industrial rPET has never been used by consumers, but rather than trimmings or damaged bottles gathered during the production process.

SustainabilityApril 07, 2016

There are no guidelines regarding the word (or any variant of the word) “sustainable.” Without any certification program, there is no proof needed to make the claim that a company is sustainable. When we speak about our sustainability, we are speaking of our ecosystem-based business model.

Why has the price increased on our small bottles?April 11, 2016

Our bottles switched from 8oz to 8.75oz, and the change in price reflects the increase in bottle size. The bottle is the same price per ounce. 

Why does Harmless Harvest use plastic bottles?April 15, 2016

Harmless Harvest is committed to caring for the environment and takes steps whenever possible to reduce our waste. We use recyclable plastic PET bottles that are made of on average 24% less plastic than our old bottles. We have chosen to not use glass bottles, as producing and transporting these bottles requires more energy than plastic bottles due to their weight. In keeping with our high standards for innovation and progress, we strive towards continuous improvement. It is our hope to one day reduce the amount of new plastic we introduce by using 100% post-consumer recycled plastic PET bottles.

Availability

Coconut Water and Coffee

New Bottles and Process

Other

Transparency (Glossary)